Hamak Hotels and SiteMinder – Case Study

BySteven I. Green

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Hamak Lodges is an award profitable working management corporation for distinct hotels in Mexico and Latin The usa.

For extra than 20 decades Hamak Resorts has challenged conventional luxury by means of peaceful hospitality, and also managed the to start with motels in Mexico to reach charges higher than $500 USD.

Earnings Manager Amanda Hernández is on hand at all occasions to manage critical operations across the portfolio.

“In 2022, we will open more than 10 qualities, and in 2023 we will be present in 5 nations and 20 places,” she mentioned. “That’s why it is so critical to have an productive platform like SiteMinder, so we can use all the techniques in accordance to every property.”

With seven homes currently on the guides, Hamak functions on developing definitely special properties that be sure to all five senses of attendees, imploring them to return once again and yet again.

SiteMinder addresses charge administration and time problems

With 7 qualities to oversee, the lifetime of a earnings supervisor can get extremely challenging and far too a great deal time is usually lost to organising charge structures. This was the situation for Amanda but she described SiteMinder’s system immediately helped her conquer these challenges.

“As I take care of distinct PMS’ with unique level structures, SiteMinder aided me connect all of them, and develop and approve our rate buildings faster,” she explained.

“Now, if I want to implement a restriction for a specific day, it normally takes me no far more than a minute and saves me a great deal of time with no distractions.”

Of training course, a tech option is only as fantastic as the guidance driving the item. Amanda insists this is one particular of the major added benefits of a platform like SiteMinder.

“I’ve been blessed sufficient to often use SiteMinder. The team is constantly pretty helpful, driving me to the ideal solution. They instruct me and I apply what I study,” she said.

“They’re also incredibly handy every time I require to connect a new residence to the PMS.”

SiteMinder’s new platform opens up even more possibilities

With SiteMinder’s new platform creating it doable to regulate whole lodge enterprises from one particular central area, Amanda is thrilled by the possibilities it unlocks.

“It will be a lot more economical, with much less time taken to hook up with other channels and programs,” she stated. “A solitary, welcoming navigation is the very best element to have!”

For peers in just the field, Amanda experienced encouragement for any person thinking of the SiteMinder system.

“Do not overthink. SiteMinder is the most straightforward and finest way to connect with any channel.”

Thank you Amanda and retain up the good perform Hamak Lodges!


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