Quest Hotel’s Preparing to Break Records – Hotel Magazine

“We’ve received bookings from more than 1,700 new companies across our properties since the travel border was removed from around Auckland in mid-April,” explained Adrian Turner, Quest Group General Manager.

New Zealand’s largest serviced apartment provider, Quest, plans to open ten new properties over the next three years, more than any other accommodation provider. With a brand value of more than 1.2 billion dollars, Quest currently has 40 facilities in New Zealand and Quest Suva in Fiji.

CEO Stephen Mansfield said that the business had been strategically investing in regions and suburbs across the country that support mobility and de-centralisation of the workforce.

“We don’t consider ourselves in the business of property development or property ownership. Our status is primarily as a tenant, but we certainly engage with our stakeholders in the development phase and, of course, on an ongoing basis with our landlords.”

Three out of the ten planned properties will open within the next few months: 

  • Quest Mt Maunganui in April 2023
  • Quest Hastings in May 2023
  • Quest on Cambridge in Christchurch in July 2023

Despite the challenges of the pandemic, Manfield said they still managed to open five new properties within Palmerston North, Takapuna, Mt Eden, and Quest 256 Lambton in Wellington. This proved ability of the brands to operate in turbulent conditions, laying solid foundations for a record-breaking future of new openings.

Locations that could house new Quest facilities include Whangarei, New Plymouth, Hamilton CBD and surrounds, Wellington CBD, Kilbirnie and Newton, Dunedin, Timaru, and Auckland’s Greenlane, Ellerslie, Onehunga, Grafton and the CBD.

Mansfield detailed how their team reviews the business and marketplace each year, identifying where Quest growth is warranted.

“Demand is already ahead of projected budgets, and we expect it to remain so for the next 12 months at least – predominantly driven by the private sector. We’re proud to be the reading apartment hotel provider in every region where we operate.”

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