Following its successful debut on the Iberian Peninsula with the opening of Ikos Andalusia in Marbella – Estepona in May 2021, Ikos Porto Petro is slated to open on the Spanish island of Mallorca in 2023. The hotel also marks the second new Ikos opening for the year 2023, closely […]
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Strategic decision-making is crucial for hotels to continue growing. If you are wondering where to start, look no further than the traditional SWOT analysis for hotels: this tool is key to understanding your business, relative to the competition. Performing a SWOT analysis focuses your attention beyond immediate needs and enables […]
The Westin’s new GM, Joanne Dillon, is back in a five star environment and it suits her How’s the new role going so far?It’s great. The Westin is an amazing property and the team are fantastic. It’s also great to still be within the MHL Group. I’m just across the […]
Located in Malaysia at the heart of Sarawak’s capital, Kuching, Kuching Park Hotel is a convenience-lover’s dream. Visitors to the property are invited to enjoy the ultimate digital experience, with ‘smart’ services. With everything made fast and simple, guests have the freedom to enjoy themselves with zero stress in their […]
Summer 2022 has seen tourism soar once more, as wanderlust returns to holidaymakers and travellers eager to make up for lost time during the pandemic-induced periods of lockdown and travel restrictions. Many challenges in the hotel industry remain, though. However, with an informed strategic approach, hotel managers can meet these […]
The 33 key boutique hotel overlooks the Tofane massif in the Ampezzo Valley, and whilst the property will retain its existing contemporary aesthetic, guests can expect a new and dynamic hospitality style – in both the hotel’s spaces and experiences. The design of Rosapetra Spa Resort is a unique combination […]
Efficiency comes in many forms, both practical and intangible, and all hoteliers are seeking ways to effectively improve it in order to generate higher profit margins and deliver bottom-line results. Here are five tips to improve overall efficiency and make more money.
The other new hotels of 2022 may not have the Chelsea’s artistic cachet, but they are windows back onto golden ages of the past: It is pleasant to think of 19th-century robber barons like J. P. Morgan and assorted Rockefellers dashing from their offices in the building that houses the […]
How did your hotel’s reputation hold up this summer? A boom in travel activity this summer provided a fresh trove of review data to help hoteliers understand how guest sentiment has changed and benchmark future performance. Here below we share some of the key review trends we picked up in […]
No matter the circumstances, some tasks in a hotel have to be done daily to keep operations smooth and the business on track. The role of the night auditor fits that description with its high level of responsibilities at unusual hours, to empower daytime operations to flourish. In this post, […]