Modern-day hotel tech is constantly being upgraded to cater to evolving guest preferences. However, the rising complexity of hotel management tech may reach a point where it restricts your hospitality staff from offering first-class guest service. The aim, amidst this digitized shift, is to find the right balance that enables […]
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World Tourism Day 2022: SiteMinder launches annual Changing Traveller Report, the largest accommodation-specific traveller survey globally Sydney, Australia – SiteMinder (ASX:SDR), the world’s leading open hotel commerce platform, has today launched its annual Changing Traveller Report, revealing that the urge to travel is stronger than rising inflation, and the already […]
Recently I took an unplanned day trip to the Southernmost point of the U.S. Where is that You may ask, well it’s no other place than Key West, Florida. Key West is possibly one of the most visited places in the US. It is a small Island city with a […]
Responding to guests’ requests and needs is at the heart of hospitality. However, a reactive approach doesn’t cut it anymore. Many hoteliers are now embracing a more proactive approach to their guest engagement strategies. Here below, we outline different ways proactive communication can elevate your service. Pre-stay Guest Communication […]
QT Perth names Steven James as GM QT Hotels and Resorts has appointed Steven James as General Manager of QT Perth. James brings over 14 years of hospitality experience, starting out at Rydges South Bank in 2008 where he worked across various departments over the next eight years. Steven James […]
Text size Courtesy Wyndham Destinations Timeshare company Travel + Leisure reported improved earnings as key markets such as Las Vegas and Hawaii had better demand. Travel + Leisure (ticker: TNL) earned an adjusted 39 cents a share in the first quarter, versus a loss of 98 cents a year earlier […]
Missing persons: Waterloo station, normally the busiest transport terminal in Europe (Simon Calder) England’s nationwide lockdown may be ending on 2 December, but that doesn’t mean all restrictions are being lifted. Here’s everything you need to know about travelling after lockdown. What are the current rules on travel within the […]