It’s one thing to meet customer expectations, and quite another to exceed them. Guest satisfaction is the ultimate indicator of success for hotels, restaurants, and other hospitality organisations since it directly impacts brand reputation, customer loyalty, and revenue. To get the best reviews and returning customers, go above and beyond […]
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There is something about that small-town New England charm that beckons us – practically every seasonal Hallmark movie has a similar setting. We want to be surrounded by those autumn colors, front porches decorated with pumpkins, mums and hay bales, and white picket fences adorned with garland as we […]
(Bloomberg) — Britons will soon be able to purchase hot Greggs Plc sausage rolls and go to movie theaters again, boosting shares of the bakery chain and cinema operator Cineworld Group Plc. Greggs will reopen around 800 shops to takeaway customers on Thursday, while Cineworld plans to lift the shutters […]