Travelers everywhere expect their online experiences to be as frictionless on mobile as they are on desktop. However, the online travel and hospitality industries stand out for often failing to meet that expectation. That’s pretty shocking when you consider approximately 6.6 billion of us in the world own a smartphone. […]
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A honeymoon is a pivotal moment for newlyweds to start their new life together. Which is why selecting the perfect honeymoon destination, including choosing the finest couple’s accommodation, is considered essential. One of the favorite choices for newly married couples in Indonesia is Qunci Villas Lombok. Qunci Villas is one […]
Customer service, especially during the busy season, is crucial to the success of any hotel. Today there are more ways than ever to attract guests, however it is essential that hoteliers don’t lose sight of customer service best practices. We’ve compiled the following 8 proven practices that are sure to […]
Corporate sustainability is a discipline with a long history – it’s one that reminds us of our responsibility to maintain our social license to operate, and prompts innovation and creativity in how we turn business into a force for good to solve some of today’s sustainability challenges. It’s a fascinating […]