Marriott CEO Arne Sorenson described the sudden loss of hotel guests as “breathtaking in its decline.” Southwest Airlines CEO Gary Kelly said the plunge in ticket bookings had a “9/11-like feel.” Royal Caribbean Cruises CEO Richard Fain called the shutdown of his industry a “weird, unworldly” time. Travel industry leaders spared no superlative in March when […]
struggles
Every year, more than 20 million visitors flock to Boston’s Faneuil Hall Marketplace, which, after being closed for several months, reopened July 1. But for the first time in its nearly 300-year history, it’s largely empty. “There is no foot traffic,” business owner Sara Youngelson told ABC News. “It is […]