In the travel trade, intermediaries, similar to Expedia, have enhanced their digital investment. For the travel business, trust has been severely affected, pushed by the airways’ refund process. The system is now damaged, with many strong historic brands dealing with reputational issues, as they try to implement changes in policies, […]
Editor
The nexus of all the beneficiaries will be oil companies (“The New Shape of Travel: How to Play It,” Cover Story, Dec. 24). If airline travel returns to pre-Covid levels, the airlines will return to their pre-Covid levels of buying fuel. Cruise lines don’t run on electricity. The big question […]