The Westin’s new GM, Joanne Dillon, is back in a five star environment and it suits her How’s the new role going so far?It’s great. The Westin is an amazing property and the team are fantastic. It’s also great to still be within the MHL Group. I’m just across the […]
It’s one thing to meet customer expectations, and quite another to exceed them. Guest satisfaction is the ultimate indicator of success for hotels, restaurants, and other hospitality organisations since it directly impacts brand reputation, customer loyalty, and revenue. To get the best reviews and returning customers, go above and beyond […]
Hospitality is as old as human civilization, as humans have been traveling for trade, education or pilgrimage. As the oldest living civilization India has a tradition called – Atithi Devo Bhava, which essentially means that an unannounced guest is comparable to Devatas or Gods. Our ancient cities, towns, villages and […]
NEEDHAM, Massachusetts—According to Tripadvisor, in 2022, travelers explored new terrain, rediscovered favorite places, and made the most of long layovers. The company released research including unpacked data found throughout the previous year with sentiments from consumer surveys taken across the globe. Despite over two years of bookmarking and saving trip […]
The Rhine is often thought of as the inspiration for the world’s great fairy tales and poetry – but “Rhine romanticism” swept the art world at the end of the 18th century thanks to the iconic riverscapes and sites along the breadth of the river. The Rhine is extremely photogenic […]
Prime Factors: To write an exemplary EPQ dissertation, you can follow strategies such as, Keep reading and learn the details of these points. The learners take the extended project qualification alongside A-level studies. What do you do in an EPQ? Here, you are required to complete a project on the […]
Indonesia’s government has passed a new law that affects locals, tourists, and expats alike. Since the opening of the country post-COVID, the nation — and particularly the island of Bali — has been top of tourists’ bucket lists, attracting over 670,000 foreign arrivals per month. However, the new law that […]
Located in Malaysia at the heart of Sarawak’s capital, Kuching, Kuching Park Hotel is a convenience-lover’s dream. Visitors to the property are invited to enjoy the ultimate digital experience, with ‘smart’ services. With everything made fast and simple, guests have the freedom to enjoy themselves with zero stress in their […]
As many of my spontaneous weekend trips do these days, it all started with a text message: “Out of curiosity, whatcha up to the weekend of October 21…” Two days later, my friend and I had booked an Airbnb. Even though we planned this trip on the fly, it had […]
There is something about that small-town New England charm that beckons us – practically every seasonal Hallmark movie has a similar setting. We want to be surrounded by those autumn colors, front porches decorated with pumpkins, mums and hay bales, and white picket fences adorned with garland as we […]